A 99.9% Server Uptime
The chief benefit of building your very own cloud website hosting platform is that you don’t have to be worried about compatibility – you configure a given set of software applications in such a manner so as to be compatible with a particular set of hardware components. The final result is something a whole lot more steady and dependable, as there are much less potential risks of failure. We have built our cloud hosting platform using time–proven hardware parts and a strongly tweaked version of SELinux in an attempt to set up a completely safe and secure home for your own personal websites.
That is the reason why, with each of our Linux cloud website hosting packages we give you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
In addition to our cloud hosting system, we have also set up our very own internal network in each one of our datacenters. Everything is based on premium–quality hardware components built by Juniper. And on each and every router, we have configured a firewall with a sophisticated algorithm with the intention to filter out all shady requests.
Because of this, in each of our data centers – in our data center in the USA, in our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe as well as in our data center in Australia, you will enjoy a 99.9% network uptime guarantee. And this guarantee is available with all web hosting packages in each and every datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you’re disappointed with our hosting services, or if you think that they are insufficient, or if you decide that you want a VPS hosting plans instead of a cloud hosting plan – we will give you your money back, no questions asked.
All domain name registrations are nonrefundable, but you will continue to maintain total control over your domains even if you terminate your account with us.
24/7 Technical Support
If you have ever been forced to wait around for hours to get a response, you’re probably aware of how infuriating this can be, even more so if your web site is at stake. That is why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technical support engineers will be here and they’ll respond to you in under one hour. And the best part is that their average support ticket response time is below twenty minutes!