Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • You’ll find nearly all the answers to your questions in the user–friendly Help Center integrated into your Site Control Panel. It offers an exhaustive repository with regularly asked questions and comprehensive instructional articles compiled by our qualified help desk support staff.

  • Top quality support service

  • Video Tutorials

  • If you want to see how an action is carried out or how an issue is settled, instead of just reading about it, then examine our compilation of how–to video tutorials. They cover a variety of issues and will help you quickly learn how to work with our Site Control Panel.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24x7 customer support service and a 1–hour response guarantee. Our expert customer service technicians will be available around the clock to attend to your inquiries and to troubleshoot any problem that you may face. Simply send a trouble ticket from the Help Center and we’ll respond within a minute.