1 hour ticket response
We are devoted to offering a prompt and proper reply to every customer support ticket posted by a customer. Our proficient client service staff representatives will review your inquiry and will offer you the best solution. We offer a 1–hour response time guarantee for all tech support tickets. As a matter of fact, our average support ticket response time has proven to be 20 minutes.
A Premium Help Desk Support Service
We’ve got a team of web hosting support technicians who are prepared to respond to all your questions anytime you are in need of support. The vast majority of our technical support team members have several years of experience in the Linux cloud website hosting market, so you can always depend on fast and elaborate answers to your concerns.
An Intuitive Help Section
In the Site Control Panel you can find an easy–to–navigate Help section where you can get quick tips on how to use our services. You can find the answers to your inquiries in our F.A.Q. repository, find more tips in the web hosting account management articles or watch our how–to video tutorials.