Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Response Warranty

  • Our team of qualified professionals will try their best to answer to your advice needs within less than 1 hour. If, however, the trouble you have stumbled upon requires some help from our Admin =Team,= we’ll address the ticket to the person on duty and will write a comment to tell you.

  • Top quality support service

  • Top–quality Technical Support Service

  • We give you 7 days a week technical assistance through a lightning fast ticket system integrated into your Control Panel. You can easily e–mail us whenever you want about any of the apps that come installed in advance on your virtual server, which include the selected Operating System, the server admin panel and our in–house created Site Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • A detailed and routinely updated article base is incorporated into our custom–built Site Control Panel. It provides quick tips on how to perform all the general website management tasks. The Help section offers descriptive how–to tutorials and step–by–step video guides. You can open the Help area by clicking the Help or Video buttons in the top right side of each Control Panel section.